B120

TMA 01 Part 1 REPORT Zinns Burgers and Pizza eating house A) I gift compiled a report on the Ottershaw stolon of Zinns at the request of the manager. I have determine the following problems: External The inlet is affecting sales. The demographics show a young population. Several universities/colleges atomic number 18 regain nearby. there is a high demand for jobs. There is nearby competition from bigger brand fast viands chains. new-made trends show an increased public interest in businesses collision on the environment, and healthy eating aw arness. Business cost are rising. Internal The restaurant requires updating. Cooking equipment needs replacing. The food carte du jour needs revising to meet consumer demand. The organisational structure of the company is ineffective. affable faculty turnover is high. Training for mental faculty is minimal, and thought to be uneconomical. in the main employs students, who are unlikely to remain perm anently. colloquy between staff and management is poor. Staff have no incentive to make better their standard of work. Attempts to control be have failed. Night Managers do not recrudesce black-tie training to help them do their job; they are a similar age to commonplace staff. The operational manual provided to staff is not adhered too. There is an us and them culture among long stand members of staff towards management, which influence raw(a) members. B) I have use concepts from break down Session 2 - The External Environment to identify problems. I believe the centre and SWOT analysis concepts are relevant to this organisation as the representative study mentions several outdoor(a) factors which can be identified victimisation the STEEP model. For example, the case study says the modern recession has boosted sales slightly as customers look for sordid opportunities to eat out this is an economic al factor when using STEEP. The SWOT analysis identified weaknesses/ threats which I have ! used to identify problems. I have...If you want to get a beneficial essay, order it on our website: OrderEssay.net

If you want to get a full information about our service, visit our page: write my essay